Split thread feature failed to split the thread base on text highlighted.

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    Yau_C
    Asked on August 04, 2021 at 12:48 AM

    I highlighted the area in pink border but it split this thread with the line above it.

    1628052405_610a1bb5cb46f_split_thread2.j

    https://www.jotform.com/answers/3196578

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    altay
    Answered on November 03, 2021 at 11:00 AM

    Hi Yau_C,

    We made a new update on split thread function and the problem was fixed at that update.

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    Yau_C
    Answered on November 18, 2021 at 07:26 PM

    Hi,

    Thank you for looking into this.

    I highlighted the text in pink box below:

    1637281073_6196ed31ef679_

    It still splits the thread arbitrarily with the paragraph above.

    Link: https://www.jotform.com/answers/3523008-widget-for-restaurants

    Thanks

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    altay
    Answered on November 19, 2021 at 08:34 AM

    Hi Yau_C,

    I can't reproduce that bug when I tried with same content. Do you encounter this problem very often?

    There are a lot of things to trigger that problem but I didn't discover which is so could you please send a gif or any different point that you noticed when you encounter this problem again.

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    Yau_C
    Answered on November 21, 2021 at 04:05 PM

    Hi,

    I remember I copied the section above to my clipboard, Ctrl-C, prior to highlighting the section in pink.