No payment when Coupon is used

  • Denness1
    Asked on August 4, 2021 at 5:28 AM

    Hi can you help,

    I have the coupon 'CASH' set up and before now if the client used that code, the bill would become 0.00 and it processed without the need for the credit card field to be filled in, but now it doesn't.

  • Bojan Support Team Lead
    Replied on August 4, 2021 at 8:41 AM

    Greetings.

    I have tested your form, and I was able to submit the form without entering any payment information when using this code. Do you get any error code when you try to submit the form, instead of the Thank you page?

    Would you mind if we make a test submission directly on your form?

    Thank you for your cooperation.