What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I get "Form not found This form is disabled."

    Asked by knot123 on January 31, 2014 at 05:48 PM


    when i try to use embed form i get nothing on my page and on the source i get this error "Form not found This form is disabled."

    but on preview everything is fine.

    Preview Link:http://form.jotformeu.com/form/40306002380336

    embed link: http://form.jotformeu.com/jsform/40306002380336

    many thanks,


  • Profile Image

    Answered by knot123 on January 31, 2014 at 06:27 PM

    now both of the links get same error!!! form disabled!!!


  • Profile Image

    Answered by Carina on January 31, 2014 at 10:01 PM


    I checked your account and your forms activated our phishing filter causing the account to be automatically suspended. I checked the forms and they seemed all right. The amount of personal data asked probably activated the filter. Auto-suspension only happens on free accounts, as our paying users have people assigned to screen the forms tagged as suspicious. You can also check our terms of use to more details on this subject.

    I reactivated your account.


    Sorry for the inconvenience.

    Kindly let us know if you need more assistance.