I get "Form not found This form is disabled."

  • Profile Image
    knot123
    Asked on January 31, 2014 at 05:48 PM

    hi,

    when i try to use embed form i get nothing on my page and on the source i get this error "Form not found This form is disabled."

    but on preview everything is fine.

    Preview Link:http://form.jotformeu.com/form/40306002380336

    embed link: http://form.jotformeu.com/jsform/40306002380336

    many thanks,

    Milad

  • Profile Image
    knot123
    Answered on January 31, 2014 at 06:27 PM

    now both of the links get same error!!! form disabled!!!

    anybody?

  • Profile Image
    Carina
    Answered on January 31, 2014 at 10:01 PM

    Hello

    I checked your account and your forms activated our phishing filter causing the account to be automatically suspended. I checked the forms and they seemed all right. The amount of personal data asked probably activated the filter. Auto-suspension only happens on free accounts, as our paying users have people assigned to screen the forms tagged as suspicious. You can also check our terms of use to more details on this subject.

    I reactivated your account.

     

    Sorry for the inconvenience.

    Kindly let us know if you need more assistance.