What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PayPal Forcing Account Login or Creation to Make Payment

    Asked by sheritaber on February 01, 2014 at 11:52 AM

    With your help (support post last night), I was able to get my product showing properly.  However, before I made the updates you suggested, when the purchaser went to make a payment, they had the option of NOT creating a PayPal Account to pay for the product.  Now that the change was made, the purchaser is forced to use their existing account or open a new one.

    How can I give the purchaser the ability to pay by credit card without a PayPal account?

    Thank you!

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    JotForm Support

    Answered by abajan on February 01, 2014 at 04:24 PM

    Actually, my colleague ashwin_d responded to this question in your other thread. However, here's the PayPal Community Forum link to which he referred. From reading the replies in that thread, it appears that "thebigone" has the solution. Please give it a try and let us know if it helps.