What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Integrations: Filepicker Integration not working

    Asked by markashton on February 03, 2014 at 11:50 AM

    Unless I'm mistaken ... the filepicker function accessed from the Integrations button doesn't work.

    Am I correct?

    Don't go poking around in my account ... there's no form being developed with this ... I can do it by other means ... i just had a look for another function ... saw the filepicker one ... tried it ... nothing seems to happen

    Thanks

    Regards mark

    integrations check thanks doesn't work my account
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 03, 2014 at 12:58 PM

    Hi Mark,

    The Ink File Picker Tool can be also found under Widgets section which works perfectly fine just in case you've missed.

    Regarding on your report, I was able to reproduced it here so I have now brought this to our developers attention for a quick resolution.

    Thank you once again. Regards!

  • Profile Image

    Answered by markashton on February 03, 2014 at 01:44 PM

    .... which works perfectly fine just in case you've missed.

    Doesn't ... 

    alright if you don't care anything about your Amazon S3 path ... which I do ... and anybody else who is professional ....

    http://www.jotform.com/answers/319993-Filepicker-Widget-Problem-With-Amazon-S3-Upload-Path

    I have a clever workaround ... unfortunately no one else does. 

    Thanks mark

  • Profile Image
    JotForm Support

    Answered by TitusN on February 03, 2014 at 02:30 PM

    Mind sharing the workaround Mark?

  • Profile Image

    Answered by markashton on February 03, 2014 at 05:08 PM

    Hi TitusN

    If you have an existing filepicker integration that is pre-widget .. configured to your filepicker account and configured to your Amazon S3 bucket ... then you can clone the form and change the path and it will work.

    Please don't clone my forms and try it ... these are bespoke forms that clients pay me for ... it won't work changing the Filepicker API anyhow ... I tried this as I have multiple filepicker apps going on with different API keys.

    It still works ... just that you will have all image files on your root folder ... so there's no real organisation possible.

    Bottom Line ... needs fixing ... the workaround I cite is most likely not relevent to other users

    However ... the filepicker thing is brilliant ... so i don't want it broken or anything ... it does need a look at from your end ... a bit of testing ... unless Ken wants to talk to me and I'll explain iof he posts anything.

    Thanks Mark

  • Profile Image
    JotForm Support

    Answered by KadeJM on February 03, 2014 at 06:55 PM

    No Problem Mark, We get and respect your wishes and privacy concerns. We do appreciate you taking the time to bring this to our attention. I will additionally add some further notes to the report for reference about what you mentioned as well. We will try our best to have someone look at this as soon as possible.

  • Profile Image

    Answered by markashton on April 18, 2014 at 06:18 AM

    Hi,

    I have tested the implementation of Ink Filepicker from the Integrations button ... and it seems to work.

    am I correct in undersatding that you fixed this problem

    many thanks

    Regards mark

  • Profile Image

    Answered by markashton on April 23, 2014 at 05:06 AM

    Well ?

  • Profile Image
    JotForm Support

    Answered by abajan on April 23, 2014 at 06:00 AM

    Hi Mark,

    Yes, that's correct. Sorry that we didn't inform you about this before.


    Cheers