What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    is there an "answers" option?

    Asked by nicolealo on February 03, 2014 at 12:54 PM

    Is there an app or widget that sends the person filling out the form an answer or link that corresponds with the question or item being check off of a form?

    app check
  • Profile Image

    Answered by EliezerN on February 03, 2014 at 02:07 PM

    Hi,

    Yes, you can accomplish what you need by creating multiple Autoresponder emails and setting up conditional logics so that you can automatically send emails with certain inform to the form submitter according to their choice. So, kindly follow these steps:

    1. After creating the form proceed to setup the Autoresponder emails. Here is how to create Autoresponders: Creating a form autoresponder

    Create one autoresponder per each item/question you have and also edit the autoresponder content according to your item/question.

    You can change the content from the Compose Email wizard:

    2. Then proceed to setup the conditions:

    - Go to the Conditions Wizard and select Send an Email after Submission option

    - Then the first of your conditions must be like this:

    You do not need to enter anything in the "email to" field, the variable will appear itself. Your other conditions will be similar.

    Finally, save your conditions and your form.

    Please inform us if you need further assistance with this inquiry.

    Thanks

     

  • Profile Image

    Answered by nicolealo on February 04, 2014 at 12:20 PM
    thank you! is there a way to do multiple answers on just one email?
    For instance I have a question that says to check all that apply.
    This service and support is much appreciated!
    Nicole
    ...
  • Profile Image
    JotForm Support

    Answered by KadeJM on February 04, 2014 at 01:12 PM

    It depends on how you want it configured. Currently all of your answers to your fields are tied to tags within your email notification's template. 

    The only way that would work is if for instance you had a Question on your form that was asked via checkboxes or even a checkall option then Yes this should show up inside your submission and also in your email notification to you. However, what it won't work with is a radio button or a dropdown because those are designed to work only with one selected answer.