What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form throws 404 error on IE8

    Asked by TMBS on February 03, 2014 at 02:23 PM

    I haven't been able to replicate this issue personally. I have screen shots from the client and have verified with their IT department that Javascript is enabled.

     

    Not sure what else to do at this point. 

    Page URL:
    http://taylormadebusiness.com/solano-move-request

    Screenshot
    and
  • Profile Image
    JotForm Support

    Answered by Mike_T on February 03, 2014 at 03:02 PM

    Thank you for contacting us.

    Can you please ask your clients to try your forms using direct links?

    For example:

    http://form.jotform.co/form/32704648356863

    Does it make any difference?

  • Profile Image

    Answered by TMBS on February 03, 2014 at 03:09 PM

    Yes, the form opens perfectly. 

  • Profile Image

    Answered by TMBS on February 06, 2014 at 05:37 PM

    just checking back in to see if there is as better way to embed the form that won't throw the error on IE8

  • Profile Image
    JotForm Support

    Answered by Welvin on February 06, 2014 at 06:51 PM

    Hi,

    How about our iFrame Method: Getting the Form iFrame Code. Please give it a try.

    Thanks