- olasdesignsAsked on February 04, 2014 at 12:55 AM
When I click on the "HTML" button, I get a blank box. I am unable to see the html. I am using Windows 8.1, IE10. Could that be the problem? What is the solution?
- olasdesignsAnswered on February 04, 2014 at 01:52 AM
Sorry. I am using IE11. Not IE10. Thank you.
- JotForm SupportEltonCrisAnswered on February 04, 2014 at 02:37 AM
I was able to reproduced the problem on the mentioned environment. I have now brought this to our developers attention for a quick resolution.
Please try it with a different browser for now, it works just fine on Chrome and Firefox using the same OS (Win 8.1).
Our apologies for this inconvenience.
- olasdesignsAnswered on February 04, 2014 at 03:07 AM
Thank you. I will try Chrome.