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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unique ID

    Asked by artref on July 04, 2011 at 11:28 PM

    Hello

    I am currently building a form to use for customers submitted a service jobsheet. I need to have a unique ID visible on the sheet when it is printed out. I know that the Unique ID appears when the jobsheet is emailed, but I need it to print out as well. Is there any way to achieve this?

    Thanks so much

    Narelle

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    Answered by allanftd on July 04, 2011 at 11:48 PM

    Hi Narelle,

    Yes, you can include the Unique ID when you export the submissions into an Excel spreadsheet:

    You can then print the exported spreadsheet from MS Excel.

    We hope you find this information useful. Let us know if you need further assistance.

    JOTFORM SUPPORT

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    Answered by artref on July 04, 2011 at 11:57 PM

    Hi,

    I was hoping it would be able to be included when simply printing the form. We have set it up so it prints two copies - one for the customer to take away and one for the office. I need a unique reference number to appear when printed so that the customer has something to quote if they ring up with enquiries. Can you suggest any other way of doing this?

    Also, is it possible to change the layout of the print and submit buttons? I know its picky, but I need the print one to appear on the left, so that hopefully the customer will press print first, then press submit.

    Thanks again,

    Narelle

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    Answered by allanftd on July 05, 2011 at 12:34 AM

    Hi Narelle,

    Thanks for your prompt response. Currently, the Unique ID is a hidden field and is not shown in the form itself. Having the option to make it visible would be a good idea, hence I will include your idea in our to do list.

    Regarding changing the sequence of the Submit and Print buttons, please follow this thread which youmay find useful - http://www.jotform.com/answers/20598-Print-and-Submit-Buttons-Alignment

    Please let us know if we can be of further assistance. Thank you for using JotForm!

    JOTFORM SUPPORT

  • Profile Image

    Answered by artref on July 05, 2011 at 01:47 AM

    Thanks so much for your assistance. Your wilingness to help with a software that I have not paid anything for should be an example to some OTHER companies who offer far less after paying far more!!!!