What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    e.g., How can I create a successful survey form?

    Asked by Strumhead on July 04, 2011 at 11:45 PM

    It's not a question.  I'm in the throws of assembling my first commercial website without the benefit of much knowledge about all these technical things.  My budget is next to nothing so I have to hunt down free or really cheap stuff that will get me by.  I've looked at so many options for various "widgets" & such and many of them turn out to be worthless (to me) due to the restrictions or expense their makers impose.  Recently, I needed forms and ended up running into three solid days of difficulties.  After spending hours nearly creating a form, it'd disappear...never to be seen again.  The frustrations seemed endless.

    On my umpteenth search for a way to make forms, I found Jotform.  What a difference!  It's everything and more....way much more --than I hoped to find.  I got so happy I started poking around and discover that you do other things.  You can be sure that if I ever make a dollar with my venture, not only will I be happy to upgrade my Jotform account and pay you some well deserved $$$. I'm going to find out what other genius things you do that I need!  I love your attitude and philosophy.   Thanks for the great product!

    John Brown 

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    Answered by allanftd on July 05, 2011 at 12:08 AM

    Hi John,

    Welcome to JotForm! We appreciate your kind words about our service, and we look forward to helping you grow your business through professional online forms.

    JotForm has a dedicated set of tools that will help you make effective survey forms. You can test each of them and let us know anytime you need assistance. In order to make an effective survey form, we suggest that you (a) choose questions tha are relevant and well-thought; (b) use the best survey tool applicable to your question; and finally, (c) make the survey form as brief as possible.

    Thank you once again and have fun using JotForm!

    JOTFORM SUPPORT