Google Hidden Captcha Popup gets cut-off

  • Profile Image
    Asked on August 11, 2021 at 06:04 PM

    Hello, we have a lot of forms on a lot of different websites and today we had to remove Google recaptcha from all of them because it can potentially prevent people from completing the form. We chose Google recaptcha because it can be hidden and the user doesn't have to verify anything. Unfortunately when someone is flagged as suspicious it pulls up the captcha where you have to select pictures but if the form is small (like many of ours are) it crops off the instructions and sometimes the verify button. Is there a way to have the captcha be fully viewed?

  • Profile Image
    Answered on August 12, 2021 at 04:17 AM

    Unfortunately, we can not modify the width of re-captcha widget as it requires minimum of 320 px of width to display properly. It seems when you embedded the form to your web page, it gets even smaller because of the margin added by your page. Therefore, the wdiget does not fit the screen properly.

    I would suggest you enable scrolling in your iframe so that it would automatically adjust the form screen.

    Scrolling="yes" and see if that fixes the issue regarding the captcha.