What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What version of html does Jotform use?

    Asked by georgias714 on February 04, 2014 at 04:09 PM

    It is so different to what I am using...seems to be a much older version when I am working on my forms.

    JotForm My Forms different
  • Profile Image
    JotForm Support

    Answered by BDAVID on February 04, 2014 at 04:35 PM

    Hi, JotForm uses HTML5. You can have several ways to embed your code on you website

    Please open a new thread if you have another question, we will be glad to assist you.

  • Profile Image

    Answered by georgias714 on February 04, 2014 at 04:50 PM
    New response received
    When I am working in a text box, this is what I get. I do not see a html
    editor in the upper left corner per some of the FAQ's
    When I click on the html option in the lower left corner I get what is
    below. I am new to html but have been reading and teaching myself bit it
    does not use html 5 codes I am used to. Am I missing something? J
    Appreciate your quick reply.
    Thank you!
    Georgia Shoemaker
    Expanding Horizons
    17581 Irvine Blvd, Ste #212
    Tustin, CA 92780
    (714) 975-9941 - Direct
    (888) 770-6898, ext 103
    (714) 564-8335 - Fax
    georgia@expanding-horizons.com
    www.ehincentives.com
    [image: EHLogo_Color]
    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on February 04, 2014 at 05:13 PM

    You need to add a Text(html) field to your form, and click Edit form.

    Then click on HTML.

    So, there you can add HTML5 tags. Could you please explain to us what you are trying to accomplish, or let us know at what point you get errors with it? 

  • Profile Image

    Answered by georgias714 on February 04, 2014 at 05:20 PM
    New response received
    I am not sure...I pay for it monthly, so I thought it would be the latest
    version. How do I check?
    Regards,
    Georgia Shoemaker
    Expanding Horizons
    17581 Irvine Blvd, Ste #212
    Tustin, CA 92780
    (714) 975-9941 - Direct
    (888) 770-6898, ext 103
    (714) 564-8335 - Fax
    georgia@expanding-horizons.com
    www.ehincentives.com
    [image: EHLogo_Color]
    ...
  • Profile Image
    JotForm Support

    Answered by Mike_T on February 04, 2014 at 06:11 PM

    Let me please inform you, that HTML5 is not something that is completely ready to use, and separate from HTML4. HTML5 support is not the same in every browser, so that we can not start using all the features right away. In general, there is nothing to worry about, HTML version should not affect your form functionality.

    If you need any further assistance, please let us know. We will be happy to help.

  • Profile Image

    Answered by georgias714 on February 04, 2014 at 06:30 PM
    New response received
    Thank you. I am quite sure I do not know or use "pure" html 5. I am
    currently using coffee cup software for my html programming so much of it
    is in html 4 or older J.
    Like I mentioned previously, I am teaching myself and generally by research
    as I come across a need in my websites...so my learning is fairly haphazard
    at best.
    I am hoping to make time to take an organized class, but have not gotten
    there.
    Maybe it is the different terminology that is confusing me...
    Thank you for your assistance.
    Regards,
    Georgia Shoemaker
    Expanding Horizons
    17581 Irvine Blvd, Ste #212
    Tustin, CA 92780
    (714) 975-9941 - Direct
    (888) 770-6898, ext 103
    (714) 564-8335 - Fax
    georgia@expanding-horizons.com
    www.ehincentives.com
    [image: EHLogo_Color]
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on February 04, 2014 at 06:40 PM

    Hi Georgia,

    Thank you for explaining the details further.

    Please do not hesitate to contact us again anytime should you require assistance using JotForm forms.

    Best Regards, 

  • Profile Image

    Answered by georgias714 on February 04, 2014 at 07:50 PM
    New response received
    Thank you.
    Regards,
    Georgia Shoemaker
    Expanding Horizons
    17581 Irvine Blvd, Ste #212
    Tustin, CA 92780
    (714) 975-9941 - Direct
    (888) 770-6898, ext 103
    (714) 564-8335 - Fax
    georgia@expanding-horizons.com
    www.ehincentives.com
    [image: EHLogo_Color]
    ...