What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Cancel Account

    Asked by jardeeser on February 04, 2014 at 04:22 PM

    Please cancel my account! I just got billed again and I'm on the free account...

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on February 04, 2014 at 04:51 PM


    I have cancelled the subscription and send you a refund for the payment you've made today. Expect the refund returned to your account within 4-10 business days.