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  • Profile Image

    Send to Dropbox form doesn't accept some files?

    Asked by Chris  on February 04, 2014 at 09:46 PM

    Set up this link for user to send me a RAW camera file (*.NEF). The form looked like it uploaded, but the file wasn't there. Just the PDF receipt. Tried it with a few of my raw files, no luck. Uploaded same size *.JPG file, worked fine. 

    Page URL:
    http://form.jotform.us/form/40346524965156

    dropbox size jpg same
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    Answered by pinoytech on February 05, 2014 at 12:43 AM

    Hi Chris,

    Sorry for the inconvenience that may have caused. I've clone your form to investigate the issue and I was able to reproduce it. Can you please add NEF to File upload Extensions in order to fix the issue?

    Feel free to contact us again if the said issue persists.