Is it possible to have multiple approval flows work together?

  • ryersonreceiving
    Asked on August 13, 2021 at 5:19 PM
    I second this question/request. My use case is the following:

    Have customer submit a form using the Product feature to receive a quote and then they can approve or update as needed, with automated emails reminding to approve.

    The second step or second form will be choosing the manufacturer they are ordering from, qty, and expected delivery date with an open text box to enter tracking #'s when they're available.

    I would like to send the second form automatically with reminder emails once they approve the quote. Without this feature, I will need to manually send them the form or come up with a workaround.

    Any tips to accomplish this @vick?

  • enterprisesupportteam
    Replied on August 13, 2021 at 5:30 PM

    Hello @ryersonreceiving,

    Please note that as my colleague Vick mentioned in his previous response, it is not possible to connect different approval flows, nor is it possible to connect multiple forms to the same workflow.

    In your case, you may want to consider having all of this workflow on one form instead of two separate forms. Since you will not be able to connect both forms to the same Approval Flow, you will not be able to trigger emails on the second form from the first one.

    If you need to have the two forms separate, you will also need to build two separate Approval Flows and configure them to work with each form.

    Please let us know if you have any further questions or concerns, we are always happy to help.

  • ryersonreceiving
    Replied on August 16, 2021 at 9:51 AM

    Thanks Felipe. In this scenario, I need two separate forms because the qty, manufacturer, and delivery date will change once they have the quote approved by their customer.

    Hopefully, linking two approval flows together can be an added feature down the road

  • Parker JotForm Support
    Replied on August 16, 2021 at 11:43 AM

    Hello,

    I have made a feature request for you to have the ability to link 2 approval flows together from different forms.

    There's no guarantee that this will happen or an ETA of when it might get done. If this is added you will be notified via this ticket.


  • Kiran Support Team Lead
    Replied on August 16, 2021 at 3:03 PM

    @ryersonreceiving,

    If I understand your query correctly, you want to send the second form to a specific user once the quote is approved. In this case, you may consider setting up an email after the Approve and add the link to the second form in the email.

    1629140355 611ab583ce6b2  Screenshot 10

    Let us know if that works. If you are referring to something different, please provide us with an example using your forms so that we can check and guide you in the right direction.

    Thanks!

  • ezgi
    Replied on February 11, 2022 at 6:27 AM

    Hello ryersonreceiving

    We implemented the Assign Form function. Now, you can send follow-up forms to someone. 

    By simply dragging and dropping the “Assign Form” element on the approval flow builder, selecting which form and whom to assign, you can assign another form to your participants. When the assigned participant submits the form, flow continues along the path you defined.

    Please see the GIF below for how it works: 

    1- Building the flow using the “Assign Form” element

    Sh8Sq4ynbECoEy3Z6GE6CGPYHmNUx6RxbTiM nos Screenshot 10

    2- When you start your approval process, your assignee will receive a notification email that says a form is assigned to him/her. You can track the progress of approval flow and see the submission of the assignee through Inbox and Tables. 

    a pkXTa34NakMAXC0EE6qZGtCWyyHFtC15s9TS M Screenshot 21


    4XrEe7D1ib8H W8k9TL vip6dDeyzPC90fqqx dH Screenshot 32

    If you have any other feedback or request about Jotform Approvals, please let us know. We would like to improve Jotform Approvals with your feedback for everyone's benefit.