Form Support

My conditions are not working as expected

  • Profile Image
    lmiller123
    Asked on February 05, 2014 at 11:49 AM

    I have read all the information about multiple conditions to a question. I have been working on one question for a full day. I hope you can help.

    http://www.jotform.com//?formID=40317862711956

    Question:

    I am purchasing a brick for the STARWal for:

    The following conditions seem to work

    If Myself - Hide "In Memory Of or In Honor Of" and "Other"

    If Empty - Hide "In Memory Of or In Honor Of" and "Other"

     

    However, the following conditions do not work:

    If In Memory Of - Show "In Memory Of or In Honor Of" / Hide "Other"

    If In Honor Of - Show "In Memory Of or In Honor Of" / Hide "Other"

    If Other - Show "Other" / Hide "In Memory Of or In Honor Of"

    I have tried these conditions with together and separately but in all cases both "In Memory Of or In Honor Of" and "Other" fields are displayed.

     

    I am also having the same problem with the Method Payment Question.

     

    Thank you for your help. Linda Miller

    Page URL:
    http://nsm2014.org/Test/starwall-online-donation-form/

  • Profile Image
    EliezerN
    Answered on February 05, 2014 at 12:49 PM

    Hi,

    Please take a look at this form if this is what you are looking for: http://form.jotformpro.com/form/40354666532960

    I cloned your form, removed the existing conditions and created these:

    So, if that is what you need, feel free to clone my form so that you can use it for your needs, here is how to clone forms: How to clone an existing form from a URL.

    I hope this is what you are looking for. However, if you still need assistance with this inquiry, do not hesitate to contacta us.

    Thanks

  • Profile Image
    lmiller123
    Answered on February 05, 2014 at 03:30 PM
    Thank you very much. This helps a lot. That questions and the answers show
    up correctly.
    However, now I am having problem with the question METHOD OF PAYMENT.
    The first 3 answers work correctly thanks to following your process in your
    email. However, the last answer does not work.
    If "Please invoice me." is chosen it should show "Billing Address" - but it
    does not display this when the radio button is selected.
    Thanks again for your help.
    Thanks,
    Linda Miller
    A Smart Loan Lady
    801.550.1222 Direct
    801.951.7193 FAX
    linda@lindamillergroup.com
    www.UtahMortgageAdvisors.com
    NMLS# 39250
    WJ Bradley Mortgage Capital, LLC NMLS #3233
    ...
  • Profile Image
    pinoytech
    Answered on February 05, 2014 at 04:05 PM

    Hi Linda,

    Can you please take a look at this clone form if this what you want to achieve? http://form.jotformpro.com/form/40355736935966

    Here's the condition:

    Feel free to contact us again if you need further assistance.

  • Profile Image
    lmiller123
    Answered on February 05, 2014 at 04:30 PM
    Gotcha!!! Thanks so much for your help and quick response. Makes sense...
    Linda Miller
    Thanks,
    Linda Miller
    A Smart Loan Lady
    801.550.1222 Direct
    801.951.7193 FAX
    linda@lindamillergroup.com
    www.UtahMortgageAdvisors.com
    NMLS# 39250
    WJ Bradley Mortgage Capital, LLC NMLS #3233
    On Wed, Feb 5, 2014 at 2:05 PM, JotForm Support Forum
    wrote:
    ...