What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form unavailable

    Asked by charleshester on February 05, 2014 at 01:08 PM

    my clients receive this "form unavailable" message on submission. 

    Page URL:

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    JotForm Support

    Answered by BDAVID on February 05, 2014 at 01:58 PM

    Upon checking your form, I can see that the reason whay is unavailable, is because the form´s limit is set to 1: 

    On the edit mode of your form, click on Setup&Embed, click on Preferences and then on Form Limits. You can increase the limit or leave as blanck to avoid having any problems.

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    Answered by pinoytech on February 05, 2014 at 02:17 PM


    For some reason, your response came out empty. Request you to please post it again using this link: http://www.jotform.com/answers/328869


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    Answered by charleshester on February 05, 2014 at 02:30 PM

    problem resolved, thank you. 

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    Answered by pinoytech on February 05, 2014 at 02:48 PM

    Great! If you need our assistance again, please feel free to contact us at anytime.

    Have a nice day!