What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how can user save the form to pdf

    Asked by bioforge on July 05, 2011 at 12:49 PM
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    JotForm Support

    Answered by NeilVicente on July 05, 2011 at 01:32 PM


    Is it the empty form or is it their submitted data that you want your users to be able to save?

    If it is the empty form that you want your users to download:

    1.  Get your form's URL by clicking Preview and copying the URL in preview window
    2.  Append the form id (the numbers in the url) to http://www.jotform.com/pdf/ so it becomes, for example http://www.jotform.com/pdf/115427896650

    3.  Distribute this pdf download link to your users

    If you need more help with this please let me know.


    To enable your users to save a pdf with their submission data, you would need to send the download link to the pdf file via the form's autoresponder.

    To learn how create an autoresponder email, please click here. After creating the autoresponder for your form, insert this link on the body of the email:


    The placeholder {id} will be replace by the users' submission id, thus allowing them to download the file using this link.


    If somehow, you got confused while following the instructions I have outlined in this post, please let me know. Thanks!


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    Answered by District1010 on February 27, 2013 at 05:01 AM

    Same problem here but the solution doesn't appear to work, at least not with my form


    The problem we have is that not everyone is comfortable with on-line forms so there is a need to distribute a hard copy (a printable PDF)


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    JotForm Support

    Answered by EduardoMendez on February 27, 2013 at 08:43 AM

    Hi there, 

    I have tested your link and it works!

    It downloads the form in PDF format.  The user can print the form from there.



    I tested both of those URLs with success.

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    Answered by District1010 on February 27, 2013 at 04:11 PM

    I had the same result, if you look closely you will spot that sections 6 and 7 are missing, truncated perhaps?

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    JotForm Support

    Answered by Mike_T on February 27, 2013 at 05:47 PM


    The 5 & 6 sections (Form Collapse) fields are set to Status Closed on your form. To fix the issue with PDFs, please simply set the Collapse elements to Status Open and save your form.

    Then, open Collapse fields will be included to the PDFs.

    If you need any further assistance, please let us know.

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    Answered by District1010 on February 28, 2013 at 10:29 AM

    Thank you