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email address changeAsked by needacarshipped on February 05, 2014 at 08:03 PM
I changed my email address, and my website submissions are still going to my old email address, my old email was email@example.com my new address is firstname.lastname@example.org
If you wish your form submissions to get to another email address you need to change the recipient email in the notification email. This should be performed in each form:
Please check our guide on how to set up email notifications for more details.
Kindly let us know if you need more assistance.
I did change it and it still is not directing them to my new email
i dont want a additional email i want to change where it is directed to my
new email, it wont work
If this is the form http://www.jotform.us/form/20636622734149 in question, please check the Notification e-mail setup and apply the suggested correction below
(click image to enlarge)
If you intend to use custom Reply-to-Email in the notification, the e-mail account should be authenticated first. Refer to the 2 guides below on how to
Hope this help. Please inform us if issue persist.