What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not updating - Changing the font does not apply on form

    Asked by hughmeighan on February 06, 2014 at 12:11 PM

    The form Managed Service Plan form (DITT-MSP Form) won't update the font.  The preview shows up with the original fonts and not the one I want to use.  What is the issue?  Thanks.

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    JotForm Support

    Answered by TitusN on February 06, 2014 at 01:38 PM


    Thank you for contacting us. 

    There are CSS rules that are overiding the font selection (Verdana) on your form. 

    To remove those rules, please delete the ones illustrated below from your form using this guide

    Please let us know if this helps.