form over quota. How do we increase quota. Urgent.

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    vincent kehoe 
    Asked on February 07, 2014 at 01:06 PM

    www.2innovative.net/form

     

    Is no longer working.  No idea how to get the quota upped.  Clients are upset.

     

     

    Vince

  • Profile Image
    jedcadorna
    Answered on February 07, 2014 at 01:24 PM

    Hi Vince,

    You have exceeded your upload space limit to more than 100mb. You can upgrade to a higher plan to increase your Upload Space limit. Please see the details below for each plan.

    1. Premium - 1,000/mo Submissions & 1,000 SSL secure & 1,000 Receive Payments | 10GB space | 3 Sub-user account

    2. Economy - 10,000/mo Submissions & 10,000 SSL secure & 10,000 Receive Payments | 100GB space | 10 Sub-user account

    3. Professional - 100,000/mo Submissions & 100,000 SSL secure & 100,000 Receive Payments | 1000GB space | 100 Sub-user account

     

    You can upgrade using this link http://www.jotform.com/pricing. Let me know if you need help.

  • Profile Image
    InnovativeLicensing
    Answered on February 07, 2014 at 01:40 PM
    Hi
    we do not know our passcode or info so we can pay to upgrade.
    Vince
    Vincent Kehoe
    President
    Innovative Licensing & Promotion, Inc.
    Suite 600, 1285 West Broadway, Vancouver, BC V6H 3X8
    Tel: 604.209.6227 | Email: vince@2innovative.net
    www.2innovative.net

    Email Privacy Statement
    The information contained within this email communication is intended to be a confidential communication between the original sender and recipient, and is to be treated as confidential. All works, ideas, or copy within are copyrighted by Innovative Licensing & Promotion, Inc., and are not to be used in any manner other than by which they were intended. If you believe you have received this or any other email in error, please contact info@2innovative.net.
    ...
  • Profile Image
    Carina
    Answered on February 07, 2014 at 01:52 PM

    The username associated to this account is jordanpuchinger. You can request to reset your password by clicking in Login in Right-top of your screen:

    You will then receive more instructions in your email (j---a-@m--------on.com)

    Kindly let us know if you need more assistance.

     


  • Profile Image
    InnovativeLicensing
    Answered on February 07, 2014 at 02:40 PM
    Hi,
    I did that. Set up a new account and want to upgrade. However, I cannot seem to find our form: www.2innovative.net/form to upgrade it.
    Vince
    Vincent Kehoe
    President
    Innovative Licensing & Promotion, Inc.
    Suite 600, 1285 West Broadway, Vancouver, BC V6H 3X8
    Tel: 604.209.6227 | Email: vince@2innovative.net
    www.2innovative.net

    Email Privacy Statement
    The information contained within this email communication is intended to be a confidential communication between the original sender and recipient, and is to be treated as confidential. All works, ideas, or copy within are copyrighted by Innovative Licensing & Promotion, Inc., and are not to be used in any manner other than by which they were intended. If you believe you have received this or any other email in error, please contact info@2innovative.net.
    ...
  • Profile Image
    jedcadorna
    Answered on February 07, 2014 at 02:46 PM

    @Vincent,

    Your form is under jordanpuchinger account and the email was in our bounce list that is why you are not getting any emails. I have removed your email from our bounce list kindly try resetting the password again and see if the mail goes through.


    Result: jordan@mediabutton.com is IN the bounce list

    Reason(s) : 5.1.0 - Unknown address error 550-'5.1.1 User unknown'