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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    could not connect to stripe

    Asked by kamikazebikegames on February 07, 2014 at 01:32 PM

    Could not connect to Stripe (https://api.stripe.com/v1). Please check your internet connection and try again. If this problem persists, you should check Stripe's service status at https://twitter.com/stripestatus, or let us know at support@stripe.com. (Network error [errno 28]: connect() timed out!)



    Got this error message, as well as a message about the address not being correct.



    Page URL:

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    JotForm Support

    Answered by liyam on February 07, 2014 at 02:35 PM

    Hello kamikazebikegames,

    I can't seem to replicate the problem on my end.  Can you please try to clear your browser's cache and try testing again?

    Looking forward to your response.