What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Your Service has been abused for Phishing

    Asked by Neil Lee  on February 08, 2014 at 03:54 AM

    You are a great company who provides great products but I regret to say that some bad guys abused your service. 


    One of my friends received an email with PDF attachment. She opened the PDF and found nothing but a form request her to input her password. The form ID is 40263797457566.


    Please help us to protect those visitors.


    Best Regards,



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    JotForm Support

    Answered by liyam on February 08, 2014 at 07:01 AM

    Thank you for reporting this matter to us, Neil.  It is indeed unfortunate that some users abuse our service and this continues to be a challenge to us 24/7, which is why we are grateful for those who are vigilant to report to us these kinds of activities.

    Upon checking the link to the form, it appears that it has already been autosuspended by our filter.  The form will not be able to receive submissions anymore.

    Please do let us know if you find more of these issues.

    Thanks and warm regards.