What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Jot form not displaying in public website

    Asked by Julie Wadley on February 09, 2014 at 02:18 AM

    I have embedded a jot form to my wordpress website, which I can see when I am in wp-admin, however, it does not display to the public.  When I refresh the screen, it shows up, but never on clicking the link.  I am using the secure link, so I am not sure why it displays to me, but not to the public.


    Please help!



    Page URL:

  • Profile Image
    JotForm Support

    Answered by TitusN on February 09, 2014 at 06:16 AM

    Hello Julie,

    Sorry about that.

    It appears to show from my end:

    Nevertheless, please try the following options:

    1. I notice you've embedded your form using the secure link:

    Since your wordpress site does not have an SSL certificate, this could be a problem due to a conflict in protocols. To correct this, get another Iframe from your form, and make sure to uncheck the 'Secure Form'

    2. You can simplify the whole process by using our Wordpress Plugin to add your form to your site:


    Please let us know if this helps.

  • Profile Image

    Answered by JellyNCam28 on February 09, 2014 at 10:20 AM
    Thank you so much! I will try it now.