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    Mark Gyde 
    Asked on August 21, 2021 at 11:41 AM
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    Girish
    Answered on August 21, 2021 at 11:36 PM

    Hello Mark,

    I could not find any account linked to your email address.

    If you do not have an account, you may sign up for a free account: https://www.jotform.com/signup/

    If you do have an account, what issue are you facing? Are you not able to log into your account? Please let us know the account email address or username.

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    Mark Gyde 
    Answered on August 22, 2021 at 03:55 AM
    Thanks for your reply - my user name is markgyde and the email associated with my account is afathertoyou@gmail.com
    Kind regards.
    Mark
    ...
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    Girish
    Answered on August 22, 2021 at 05:00 AM

    Hello Mark,

    Thanks for the details. The information provided is correct.

    What issue are you facing?

    Please try resetting the password on the account https://www.jotform.com/help/489-how-to-reset-jotform-account-password/ and then try logging in.

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    Girish
    Answered on August 22, 2021 at 05:03 AM

    It looks like you have another ticket http://www.jotform.com/answers/3306873-Logging-in-with-Safari and that is your issue.

    To avoid confusion, we will continue the communication on that ticket.