What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    is there anyone to talk to for customer support? I've had issues since i started and asked questions, but don't know where to get answers

    Asked by tysumagency on July 06, 2011 at 11:23 AM
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    JotForm Support

    Answered by NeilVicente on July 06, 2011 at 12:22 PM


    We don't offer phone support as of the moment. You can ask any questions here in our forum, where our support team members are ready and able to assist you. Responses to your queries will also be sent to the email address associated to your account, so check your inbox regularly everytime you open a new thread here in in the support forum.

    As a tip, please create separate threads for specific questions that you have. This is to allow for a more focused and effective support discussion.

    We are looking forward to assist you with your concerns. Thank you and have a great day!


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    Answered by chris klimasz  on July 12, 2017 at 05:30 PM

    someone please send me a new paswrd mine is not working for some reason!! i need to login to my account!

    and i cant! i need to login in order to update my credit card info!!!!!!

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    JotForm Support

    Answered by jonathan on July 12, 2017 at 06:47 PM


    I have responded to your thread here https://www.jotform.com/answers/1197837