After editing the auto-responder-function doesn't send an update.

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    owr
    Asked on February 10, 2014 at 06:55 AM

    After editing the auto-responder-function doesn't send an update. The notification works but I need the editor to receive an update.

    any idea how to accomplish this?

    regards

    gerald



    This is a re-post of a comment on Setting up an Autoresponder Email

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    ashwin_d
    Answered on February 10, 2014 at 08:59 AM

    Hello owr,

    Please be noted that editing (edit link) a form submission will not trigger the auto-responder but will only send the notification email.

    You may like to check the following thread on which one of my colleague has provided an excellent workaround: http://www.jotform.com/answers/138953-How-to-send-autoresponder-when-a-form-submission-is-edited

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!