I dont seem to be able to log in tried to put in my email address

  • Profile Image
    Wendy Thompson 
    Asked on February 10, 2014 at 07:34 AM

    I have tried to say I cant remember my password put in the wendythompson1@btinternet.com email and nothing happens..

    can you check this for me as urgent as I need to change the forms.

     

    Thank you

     

    Wendy

  • Profile Image
    Carina
    Answered on February 10, 2014 at 09:03 AM

    Hello

    I checked the account with this email and it has only one form - is this the account you wish to log in?

    I also checked and this email is not in our bounce list. Instructions on how to reset your password were sent to this email. Please check also your spam folder and in addition you can whitelist jotform domains:

     

    us-app2.jotservers.com

    jotservers.com

    jotmails.com

    jotform.com

    amazonses.com

    email.amazonses.com

    jotform.co

    secure.jotform.co

    s3.amazonaws.com

    static-interlogyllc.netdna-ssl.com

     

    Please inform us if the problem persists or if you wish further assistance.

  • Profile Image
    naturalartlines
    Answered on February 10, 2014 at 09:41 AM

    Ok then can you help me out here I set this account with wendythompson1@btinternet.com and doing a form for a website I built for a company I need the forms to go to them not me how can I do this and check its working?

     

    Be great if you can help with this

     

    Wendy

  • Profile Image
    jonathan
    Answered on February 10, 2014 at 10:09 AM

    Hi Wendy,

    This is the form http://www.jotformeu.com/form/40403155182343

    You can set the Notification E-mail to that of the company, instead of your e-mail account.

    Use this guides: 

    1. -Setting-Up-Email-Notifications

    2. -Finding-out-E-mail-Address-used-for-submission-notifications

    Hope this help. Inform us if you need further assistance.

    Thanks