What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    SSL Submissions limit reached

    Asked by cnsdirectmkg on February 10, 2014 at 02:35 PM

    I just received an email from jotform letting me know that i've already reached the 10 ssl submission limit on my free account; however I dont have SSL submissions enabled on any of my forms.


    Please advise.

    Thank you

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    JotForm Support

    Answered by Mike_T on February 10, 2014 at 03:03 PM

    Thank you for contacting us.

    As a one time exception we have cleared your SSL submissions. Please note that checked/unchecked Secure form option, will not affect your forms accessed via SSL. You will need to make sure that you do not use SSL form link/code.

    Here is an example of SSL link:


    Also, form might be forced to use SSL if it is embedded into Google Site or Facebook Tab.

    If you need any further assistance, please let us know. We will be happy to help.