SSL Submissions limit reached

  • Profile Image
    cnsdirectmkg
    Asked on February 10, 2014 at 02:35 PM

    I just received an email from jotform letting me know that i've already reached the 10 ssl submission limit on my free account; however I dont have SSL submissions enabled on any of my forms.

     

    Please advise.

    Thank you

  • Profile Image
    Mike_T
    Answered on February 10, 2014 at 03:03 PM

    Thank you for contacting us.

    As a one time exception we have cleared your SSL submissions. Please note that checked/unchecked Secure form option, will not affect your forms accessed via SSL. You will need to make sure that you do not use SSL form link/code.

    Here is an example of SSL link:

    https://secure.jotform...

    Also, form might be forced to use SSL if it is embedded into Google Site or Facebook Tab.

    If you need any further assistance, please let us know. We will be happy to help.