- bigbassmaniaAsked on July 06, 2011 at 02:25 PM
I have people registering but can`t recieve payments through paypal why?
- JotForm SupportNeilVicenteAnswered on July 06, 2011 at 03:28 PM
I inspected your account but found no submissions made on your forms yet. I do not see how you can receive payments when not even a single person has registered on your form.
Could it be that you're talking about something else, perhaps, pending submissions, in your form?
Pending submissions are submissions made on your form in which the user did not complete the payment transaction for the said submission. It happens when the registrant decides not to pay and just simply closes the Paypal payment page.
Let me know if you need further information regarding this. Thank you!