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Oliver_EstelleAsked on August 25, 2021 at 2:16 PM
Original title: 'I am getting Two Thank you Pages'
On my Form, I am getting two Thank you pages, one with the edit I want with the PO #number then quickly goes another Thank You without my added information Why is this happening only in the App not when i go through goole or safari?
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Yau_CReplied on August 25, 2021 at 9:18 PM
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Oliver_EstelleReplied on August 25, 2021 at 9:22 PMYes it’s that form
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Yau_CReplied on August 25, 2021 at 11:36 PM
I have cloned and tested your form on my app.
I can reproduce the anomaly.
The PO number only appeared in the Thank you page very briefly for less than one second and then redirected to the Thank you message.
I need to escalate this to our backend team to investigate.
Our apologies for the inconvenience caused.
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Felizio JotForm SupportReplied on April 17, 2024 at 7:41 AM
Hi Estelle,
Thanks for waiting patiently. It is possible to show the edited Thank You Page after submission on the mobile app as well.
Reach out again if you need any other help.