What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I'm having problem with email alert

    Asked by geehope43 on February 11, 2014 at 12:48 PM

    I am not sure why the submission email alert do not get sent to my inbox. I provided a email address management@ydatco.com in my profile.

    Can you tell me what i'm missing?


    Page URL:

  • Profile Image

    Answered by Carina on February 11, 2014 at 01:25 PM

    Profile email address is different from the form email notification.

    In order to receive the form submissions you need to define the recipient email in the email notification:

    Please consult our guide on how to setup email notifications for more details.

    Let us know please if you need more assistance.

  • Profile Image

    Answered by geehope43 on February 11, 2014 at 02:20 PM
    I used the recipient email field to send automative confirmation to my
    applicants. Can I have a CC sent to me?
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 11, 2014 at 03:49 PM


    Yes, just enter your email separated by a comma on the recipient email box.

    Check this guide: http://www.jotform.com/help/39-Send-Form-Emails-to-Multiple-Recipients