File size upload: what are the limits?

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    Patrick 
    Asked on February 11, 2014 at 06:00 PM

    We created a jotform and, in the "choose file: upload" box where one can upload a file, i get a message that the file size limit is 1MB. Is this correct? We hoped to allow users to upload MP3 files that are up to 10MB. Do you offer that option?

     

    Thank you

    Patrick 

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    TitusN
    Answered on February 11, 2014 at 07:27 PM

    Hello Patrick,

    Thank you for contacting us.

    You need to check the settings for the upload field:

    Did that help? Please let us know.

    Remember to keep an eye on your upload limits. Free Jotform accounts have 100MB free. Please see the different plans available.

    Pelase let us know if you hit a bump.