What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    File size upload: what are the limits?

    Asked by Patrick  on February 11, 2014 at 06:00 PM

    We created a jotform and, in the "choose file: upload" box where one can upload a file, i get a message that the file size limit is 1MB. Is this correct? We hoped to allow users to upload MP3 files that are up to 10MB. Do you offer that option?


    Thank you


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    JotForm Support

    Answered by TitusN on February 11, 2014 at 07:27 PM

    Hello Patrick,

    Thank you for contacting us.

    You need to check the settings for the upload field:

    Did that help? Please let us know.

    Remember to keep an eye on your upload limits. Free Jotform accounts have 100MB free. Please see the different plans available.

    Pelase let us know if you hit a bump.