What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form templates and support section not working

    Asked by mrwiz on February 11, 2014 at 09:08 PM

    I just signed up to your service. 

    The FORMS TEMPLATES, SUPPORT SECTIONS on your web site and some others are not working.

    What's going on ?  

    sections web site site and
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    JotForm Support

    Answered by ashwin_d on February 11, 2014 at 11:24 PM

    Hello mrwiz,

    I'm sorry for the trouble caused to you.

    Do you mean to say that you are unable to access the Forms Templates or support screens? I am unable to replicate the problem. It could be a temporary browser related issue on your end. Have you tried clearing your browser cache already? Please clear the browser cache and that should help you. The following guide should help you:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us with a screenshot of the problem if the issue persists. The following guide should help you upload images in your forum post:  http://www.jotform.com/answers/277033

    Thank you!