- activesalisburyAsked on July 07, 2011 at 09:01 AM
I have checked the spam folder and they don't apppear to be going there. The test email works ok but I don't receive other notifications.
The link to the form is included below
Community Development Officer
Salisbury City Council
- JotForm SupportmlizAnswered on July 07, 2011 at 09:03 PM
I tested the email notification on your form and afterwhich checked
the mail logs. The results indicated that the mail was queued for
delivery which should arrived on your inbox once it is sent out
Jul 7 20:57:29 monk sm-mta: p680vSJF012969: to=<firstname.lastname@example.org>, delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=129088, relay=mail.salisburycitycouncil.gov.uk. [22.214.171.124], dsn=2.0.0, stat=Sent (<email@example.com> Queued mail for delivery)
For the meantime you can whitelist the following JotForm IP addresses:
Let us know if this works for you.
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