how do can I have submissions from my Contact Me form be sent to my e-mail?(Detailed)

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    Asked on July 07, 2011 at 10:54 AM

    Hello: I just realized today that I am not receiving msgs sent via my Jotform "Contact Me" form to my email account. Has something changed in my account?
    Thanks, Don 949-855-6581

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    Answered on July 07, 2011 at 09:25 PM

    Hello Don,

    The mail logs indicates that the email coming from JotForm is being caught by
    the mail filters of hotmail.

    Jul 7 21:07:57 monk sm-mta[16072]: p6817uWu016070: to=<>, delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=123054, [], dsn=2.0.0, stat=Sent (mail from IP soft failed sender ID check. Please ensure this IP is authorized to send mail on behalf of [])

    For whitelisting, you can whitelist the following IP addresses:

    Also add to your address book or
    and if it requires a specific email address for whitelisting.

    Please do not hesitate to contact us if you have further questions.