What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form has been disabled

    Asked by j4n00b on February 12, 2014 at 12:50 PM

    Hey, I'm doing a giveaway on my facebook page and I ask people to fill a quick form that includes Nickname, Steam profile and Facebook profile. I don't know why but it seems to be blacklisted so whenever someone tries to send his information it says that the form has been disabled. Can you help me with it? I don't know if there's anything wrong with my form or if it's some kind of mistake.

     

    Thanks for your time,

    Alejandro Cortez.

    Page URL:
    http://ready4gaming.com/sorteodota2/

    Facebook Page Facebook profile Steam profile
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    JotForm Support

    Answered by BDAVID on February 12, 2014 at 01:17 PM

    Hi, thanks for letting us know about this. I have activated your account again,.

    I can see that the form has been disabled by our phishing detector system, since we need to fight against phishing activity, sometimes the system might get confused with the form when it finds the word "Facebook" on the form, because there are many other forms that are requesting for facebook passwords.

    I have whitelisted you forms, so there should no be any problem, if you have another question, please open a new thread, we will be glad to assist you.

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    Answered by j4n00b on February 12, 2014 at 01:21 PM

    Thank you so much for the quick reply. Have a nice day!

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    Answered by zero  on July 26, 2014 at 09:30 PM

    hi

    why i get form not found

    this form is disabled when i click on preview

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    Answered by marianalorenzetti on July 22, 2015 at 07:24 PM

    I'm having the same issue. All of the forms in my website have disappeared... What do I do? 

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    Answered by mueden123 on August 07, 2015 at 08:00 AM

    my form is disabled. i just wanna use it to get my friends username and pass for the tournaments. please activate my account. ty 

    mueden123@yahoo.com

    pepsgaming@gmail.com

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    Answered by AaronSiciliano on August 07, 2015 at 09:36 AM

    mueden123 you already have an open thread about this issue. Please post any information about your problem in this thread only. https://www.jotform.com/answers/631624-Form-not-found#0

     

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    Answered by RaionTek on August 07, 2015 at 11:49 PM

    My form is disabled. We are gathering our customers data so we can input them on our cafe server database when we close our shop. My internet cafe is shifting from truecafe to PanCafe Pro. We are trying to avoid customers from needing to signup manually on our Server PC's. We do not want our customers to see our Till (cash Register), we do not want them to know the exact locations of each hidden CCTV. Your phishing detector is really pissing us off. You should have a different way of avoiding phishing because these is also affecting legal activities. Looks like I will have to ruin your reputation with our circle of internet cafe's because We are not pretty happy with your approach. When i say ruin your image, it means, we will tell other cafe's and business establishment that your service sucks, I'm already pissed off.
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    Answered by Ben on August 08, 2015 at 05:18 AM

    @RaionTek I have moved your post to a new thread, although the reason why your form was disabled was already explained on another old thread that you have posted your comment on: https://www.jotform.com/answers/283233/

    I also see that you have posted impolite post as well on another thread as well.

    I would only like to mention that to resolve any issues or questions, it is always best to simply open your own thread.

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    Answered by Doutorconserto on August 12, 2015 at 11:03 AM

     

    My form has been disabled

    Hey, I'm trying to offer jobs on my facebook page. Can you guys help me help other people in my country?

    Page URL:
    https://www.facebook.com/doutorconsertofoz/app_684336108254110 

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    JotForm Support

    Answered by david on August 12, 2015 at 12:50 PM

    @Doutorconserto, I believe we have already addressed your question in your other threads:

    https://www.jotform.com/answers/636312-My-form-has-been-disabled#2

    https://www.jotform.com/answers/636293-My-form-has-been-disabled#2

    Please keep your requests to a single thread and we will be happy to help when as soon as we can.

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    Answered by Extremelee6 on August 14, 2015 at 08:02 AM

    i am also having this issue

    URL: forg3x.tumblr.com/getstarted

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    Answered by Ben on August 14, 2015 at 10:40 AM

    @Extremelee6

    Please open your own thread instead of posting on an old thread.

    Once you do we will be happy to assist you with your issue.

    You can open your own thread by going here: http://www.jotform.com/contact/

    Thank you.

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    Answered by placement2015 on November 26, 2015 at 01:38 AM

    Here says after 100 submissions my form will be diabled.Please help me. I have connected this link to many colleges to fill up the form. Now i cant change or withdraw the link, it wil be very big issue. 

    Plz help me how to get more submissions before my form will be disabled

     

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    Answered by Carina on November 26, 2015 at 04:25 AM

    @placement2015

    I could see that you have posted several threads regarding this situation. Threads are attended by order of arrival, so posting several threads will not help you in getting a faster answer, but affects our efficiency.

    Please update this thread instead if further support is needed, in regard to this matter:

    http://www.jotform.com/answers/712208 

    Thank you

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    Answered by webguru on November 30, 2015 at 10:37 AM

    my form is disabled too, plz check

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    Answered by Ben on November 30, 2015 at 11:43 AM

    @webguru

    We would be happy to assist, but as anyone else finding this thread:

    Please note that this thread is for reference only, if you have the same issue and want us to assist you in resolving the same the only way to do that is to open your own thread.

    You can do that by going here: http://www.jotform.com/contact/

    Thank you.

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    Answered by dearandarlin on March 23, 2016 at 06:49 PM

    my form is disable and it is so annoying
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    JotForm Support

    Answered by david on March 23, 2016 at 06:54 PM

    @dearandarlin I have moved your question to a thread of its own.  I will address it in the following thread shortly:

    https://www.jotform.com/answers/801455

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    Answered by SETOFORM on April 13, 2016 at 04:40 PM

    My forms disabled aswell

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    Answered by Ben on April 13, 2016 at 05:44 PM

    @SETOFORM Please open your own thread in regards to your issue by going here: http://www.jotform.com/contact/

    Once you do we will be happy to assist you on your new thread.

    Thank you.

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    Answered by huy2208 on April 15, 2016 at 03:42 PM

    Please open my form, ì founded jotform is very good for me. 

    https://form.jotform.me/61051416205442


    I really dont know why my form was disable when i clicked the publish button on the top. My English is not quite good so please help me.

    Thank you

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    Answered by Ben on April 15, 2016 at 04:55 PM

    @huy2208 Please open your own thread in regards to your issue by going here: http://www.jotform.com/contact/

    Once you do we will be happy to assist you on your new thread.

    Anyone else having the same issue - You would need to open your own thread by using the link above.

    Thank you.

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    Answered by huy2208 on April 16, 2016 at 01:13 AM

    @Mr.Ben: thanks for your support, i would contact to your team in that contact form.

    Thank you very much Mr.Ben

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    Answered by Karssempozyum on April 16, 2016 at 03:40 PM

    Hi,

    I recently created two forms for an upcoming event, I linked those to my blog but now they seem to be disabled.. I don't know why, they were fine when I check the preview option before publishing..  Can anyone help me?

    Thanks

    a lot!

    (sorry, I will just use the link shared

    above)
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    JotForm Support

    Answered by BDAVID on April 16, 2016 at 05:00 PM

    @Karssempozyum, your concern will be addressed on the following thread: https://www.jotform.com/answers/820187? 

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    Answered by pilkiz on April 21, 2016 at 11:54 AM

    Hello, I've read the part about Facebook, I need to ask a question about Facebook. If they are using it or not. How can I do this?
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    JotForm Support

    Answered by BDAVID on April 21, 2016 at 12:57 PM

    @pilkiz, your question will be addressed on the following thread: https://www.jotform.com/answers/823728 

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    Answered by CraftDomAdmin on August 18, 2016 at 08:50 AM

    I always have the same problems
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    JotForm Support

    Answered by Charlie on August 18, 2016 at 11:05 AM

    @CraftDomAdmin

    To better assist you, I have opened a separate thread for your concern. Please refer to this link instead: https://www.jotform.com/answers/909603. We will address it shortly.

    Thank you.

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    Answered by lulohacker on August 18, 2016 at 11:13 AM

    hola, estoy haciendo un formulario para una proyecto escolar, no se que paso, se me bloqueo, no se como solucionarlo, necesito entregar el proyecto escolar. un saludo
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    JotForm Support

    Answered by david on August 18, 2016 at 12:18 PM

    @lulohacker I have moved your request to a thread of its own. I will address your question in the following thread shortly:

    https://www.jotform.com/answers/909685

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    Answered by qiraven on August 27, 2016 at 11:35 AM

    So I just discovered that my forms might be disabled because of phishing detector system. I have the word facebook on one of my designed forms. im doing business orders so you can check them out right here :

    https://form.jotform.me/62372133755455

    https://form.jotform.me/62393776513463

    I understand the rules now, but i cant avoid the fact that i need those information from my customers. even for blog password because im doing a service in designing blogs in my country. do i have a chance to enable my forms back? i trust jotform more than any other form designer websites. i'll take the blame and remove the password field.

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    JotForm Support

    Answered by EltonCris on August 27, 2016 at 02:08 PM

    @giraven

    We will answer your question on a separate thread here https://www.jotform.com/answers/918441. Kindly check.

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    Answered by ksharma164 on August 30, 2016 at 02:54 AM

    even ive made a form for my educational research  but it shows its disabled due to phising

     

     

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    JotForm Support

    Answered by Kevin_G on August 30, 2016 at 07:56 AM

    @ksharma164,

    I can see you've already opened a separated thread for this, it can be found here: https://www.jotform.com/answers/920008 

    We will assist you on that thread as soon as possible. 

     

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    Answered by qwertyuiop21 on September 24, 2016 at 12:58 PM

    i made a form and now it is disabled i was trying to make accounts on my website and I asked for them to make a password please help me soon

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    JotForm Support

    Answered by John_Benson on September 24, 2016 at 02:51 PM

    @qwertyuiop21,

    I already posted my reply on this thread: https://www.jotform.com/answers/941035.

     

    Thank you.

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    Answered by eniser on October 31, 2016 at 04:10 PM

    I have the same problem as well.
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    JotForm Support

    Answered by John_Benson on October 31, 2016 at 06:07 PM

    @eniser,

    Your problem will be addressed on the following thread shortly: https://www.jotform.com/answers/976901

    Thank you.

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    Answered by cuckooonlinebranch on December 06, 2016 at 03:19 AM

    i had this problem too.. help me.
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    JotForm Support

    Answered by John_Benson on December 06, 2016 at 04:30 AM

    Hello,

    In order to provide you better assistance, I have moved your question to a new thread. We'll provide you a response as soon as possible. Here's the URL: https://www.jotform.com/answers/1004537

    Thank you.