What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I deleted the download button and need to download another document. What do I do?

    Asked by Prince Campbell  on February 12, 2014 at 03:20 PM
    document and
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    JotForm Support

    Answered by TitusN on February 12, 2014 at 03:53 PM

    Hello Prince,

    Thank you for contacting us.

    I am not sure which download button you deleted, but you can always access your submissions and download  from the submission admin panel (follow the arrows):

    Are you referring to the download link you normally get in the email?

    How do you normally perform the download? Please help us understand.

    Thank you for your patience.

     

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    Answered by Prince Campbell  on February 12, 2014 at 05:50 PM
    browser button, I meant. I need to transfer a document from my files but deleted it
    ...
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    JotForm Support

    Answered by TitusN on February 12, 2014 at 06:08 PM

    Thank you for the feedback,

    Could you share the link to the form you are reffering to?

    We want to take a closer look and understand what challenge you are experiencing.

    Thanks.

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    JotForm Support

    Answered by TitusN on February 12, 2014 at 06:10 PM

    Also, a link to your website where you have shared the form will also help sorting things out.