I do not use SSL but still my account is over limit.

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    Asked on February 13, 2014 at 06:10 AM

    Hello, I don't use any SSL submission. But I am again over the limit. Can you check why? Thank you.

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    Answered on February 13, 2014 at 07:25 AM

    Hello cheralexav,

    Upon checking your web page, I found your form to be embedded using non secure embed code. Are you sure this form is not embed in some other web page or someone is not using your form's direct SSL URL?

    I have reset your SSL submission counter to 8 and removed your account from scheduled downgrade. Please ensure that you do not use the SSL version of your form to receive submission. We are not allowed to reset the SSL counter more than once per account.

    You may like to clone this form and embed the cloned version in your web page and see if that helps you stop receiving secure submissions. This guide should help you in form cloning:  http://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account

    Thank you!

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    Answered on February 13, 2014 at 12:52 PM

    I would like to make a clone, but I cant make Form-clone with all submissions. Is any otherway to stop SSL submissions. May be you can change my form ID in your system?