I am getting an error message when I try to log on that says: My IP adddress has been banned due to a possible phishing attempt. How do I fix this?

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    Asked on February 13, 2014 at 07:59 AM

    This is the third attempt to fix this issue. The account is under SWFCPLATT and the last email indicated that the IP Address ( IP) was added to the whitelist. But that is not the correct IP address.  The IP address that is having an issue is:  Can you please add it to the whitelist?