What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    cant access account or reset password

    Asked by Leah Heathcoat  on February 13, 2014 at 12:11 PM

    this is used for a non-profit and is absolutely VITAL to our day to day function. I need a support person to call me asap to get the password reset we need t see what forms we have. I can be reached at 480-544-7519. Thank you.

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    Answered by Carina on February 13, 2014 at 01:34 PM

    The account associated with this email (info@a----so---t--l.com)is a guest one and has no form in it. Is this the account you wish to gain access to?

    If not please provide us the username or associated email, or a link to a form.

    Kindly let us know if you need more assistance.