What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Recurring billing for a donation

    Asked by nkelly on February 13, 2014 at 01:45 PM

    We are a nonprofit. We would like for our form to have BOTH the option of a recurring bill (subscription) and a one-time gift option. Also looks like there's no way for people to determine their own subscription price. (Donate $20 a month, for example.)

    It looks like there is no way to do both. I currently have it set up as donation.

    Now I'm trying to add a subscription.

    Any ideas on how to make it work?

    donation nonprofit and
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    JotForm Support

    Answered by TitusN on February 13, 2014 at 02:48 PM

    Hello,

    Thank you for contacting us.

    Yes, there is no way of setting up two different product types on the same form.

    I would suggest creating multiple forms for each payment option.

    If you like this method, there are ways you could link all three forms when the user selects how they would like to donate:

    Option 1 - Pay $# per month - leads to the subscrition form

    Option 2 - Donate $#  - Leads to the Donation form...

    Sounds like a workaround you would consider?

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    Answered by nkelly on February 13, 2014 at 03:05 PM

    You are a smart cookie, TitusN! Thank you!