What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why I email a reply to a submission, then they reply back, where can I find their reply?

    Asked by completebeats on July 08, 2011 at 12:20 AM

    If I get a submission, then I were to click reply.  Were can I access the email responce to my reply? In Jot Form or in my regular email account.

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    JotForm Support

    Answered by NeilVicente on July 08, 2011 at 12:38 AM

    Hi,

    If you were to reply to the person who made the submission, the  "From:" field is automatically filled out with the email address associated with your account.

     

    It will also be the Reply-To address in the email message that the user receives. Thus, if the user responds to your message, the email will be sent to your regular email address and not in Jotform.


    Neil