- vvanceAsked on February 13, 2014 at 04:09 PM
I cancelled my premium subscription and it says it was successful but when I check my subscription it still says "premium". I just want to make sure that I don't get charge anymore since I cancel the premium subscription and went back to the free account.
I also want to remove the credit card that I added on the file, but there no way to remove it. I can add another credit card but no place to remove the old card.
- JotForm SupportTitusNAnswered on February 13, 2014 at 04:47 PM
Thank you for contacting us.
The downgrade is now complete.
Please let us know how we can assist further.