What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I would like to delete my jotform account

    Asked by erod0601 on February 13, 2014 at 09:05 PM

    I would like to delete my jotform account please.

    JotForm jotform account
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    JotForm Support

    Answered by ashwin_d on February 13, 2014 at 09:59 PM

    Hello erod0601,

    Upon checking, I found that you have a Premium account.

    Do let us know if you would like us to just cancel your subscription or delete your account as well.

    We will wait for your response.

    Thank you!

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    Answered by erod0601 on February 13, 2014 at 11:23 PM

    I would like to the subscription to be canceled and deleted. Would be very appreciated

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    JotForm Support

    Answered by ashwin_d on February 14, 2014 at 12:29 AM

    Hello erod0601,

    I've cancelled your subscription. You will not be billed again, but your account will stay Premium until March 01, 2014 for the time you have already paid.

    Once your account is downgraded, please send us a message and we will delete your account.

    Thank you!