My form has multiple purchasing options. How can I allow users who are not paying by credit card to view their order total?

  • limmudatl
    Answered on February 13, 2014 10:24 PM

    My form includes multiple purchasing options, which requires the view of a final subtotal based on what is being purchased in order to see the total amount owed. How can people who are using my form but are paying by check or over the phone be able to see what their sub-total is for the amount they owe and still submit their form if not paying with a credit card?

  • abajan Jotform Support
    Answered on February 14, 2014 04:13 AM

    Thanks for asking. If I understand the question correctly, you can use the Purchase Order tool for that:

    My form has multiple purchasing options Screenshot 40

    Just follow the steps in the wizard that pops up after inserting it. One of those steps would be to check Show total on the form:

    My form has multiple purchasing options Screenshot 51

    Another way to have the total displayed is to click the inserted purchase order field and then click the Show Total button on the Properties tab at the top of the form builder:

    My form has multiple purchasing options Screenshot 62

    If any of this is unclear, please let us know.


  • abajan Jotform Support
    Answered on February 14, 2014 05:25 AM

    My apologies. You probably already knew about the purchase order tool and how to have the total displayed. Had I

    1. Carefully read the original title of this thread

    2. Checked the guide in which the question was originally posted

    3. Examined your form

    I would have realized what you were really asking about. (I've changed this thread's title to make your request clearer. Although, I guess it was pretty clear to begin with!)

    Now to my real answer. To my knowledge, there's no way to accomplish that in the form builder. However, it may be possible to write a script to display the total, both on the form and in the autoresponse received by the user. An extra element (most likely, a text box set to read-only) would need to be added to the form to display the total but since custom scripts can't be inserted in the form builder, the form's full source (see this guide) would need to be embedded in a web page (a web page not on our domain) and the script inserted there.

    I'll see if I can come up with such a script but it may take some time. How much time? Kinda hard to tell at this point but I'll keep you updated.


  • cliftoncheder
    Answered on February 20, 2014 11:03 AM

    Any updates on this - I have the same issue.

  • pinoytech
    Answered on February 20, 2014 12:02 PM


    Can you please open a new thread with regards on your query for further assistance?


  • juliehart28
    Answered on February 20, 2014 02:32 PM

    I just ended up using the Purchase Order and adding in a button in a different module for Paypal that they can click if they wanted to pay by credit card.