Can i remove the information in the address part of the form?

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    cheekychappie2k2
    Asked on February 14, 2014 at 12:49 PM

    Hi

     

    I am trying to remove the below from my forms that i get sent. 

     

     

    Address

    Street Address: The Pines

    Street Address Line 2: Tonbridge Road

    City: Tonbridge

    Post Code: TN11 0AJ

    Country: United Kingdom

     

    Could someone let me know how this would be done?

  • Profile Image
    Carina
    Answered on February 14, 2014 at 01:21 PM

    You are using an address field and it has predefined subfields. If you don't want that sublabels to show even in the form (and not only on the submission) in that case we can provide custom css code.

    If you don't want them to show only on the notifications - I believe that for you to achieve this you need to replace this one address field by several text boxes fields and a dropdown menu for the countries. You can copy here the list of the countries so it's easier for you.

    If you already have submissions in this form, erasing a field will make you to lose the submissions related to that field, so perhaps it is better to first clone your form, and make the changes on that copy, instead.

    Kindly let us know if you need more assistance.

     

  • Profile Image
    pinoytech
    Answered on February 14, 2014 at 01:23 PM

    Hi,

    Can you please take a look at the image bellow if that is what you want to achieve?

    If so, please refer on this article for more detailed information on how to strip headers from postal Addresses in Email Alerts.

    https://www.jotform.com/help/92-How-to-Strip-Headers-from-Postal-Addresses-in-Email-Alerts

    If you need further assistance, please let us know.