What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot create a username

    Asked by Kyle on July 08, 2011 at 02:10 PM

    I cannot register on your website.

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    Answered by allanftd on July 08, 2011 at 11:32 PM

    Hi Kyle,

    Welcome to jotForm! I checked our member database and found two guest accounts linked to your email address. You must convert the guest accounts into a Free, Premium, or Professional account by going to this page and using the same email address that you used for your guest account so that your forms will be automatically saved to your new account:


    Make sure that your preferred username is not in use.

    Please let us know if you need further assistance, Thank you for choosing JotForm!