What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Show empty fields to notification email

    Asked by tiernowa on February 16, 2014 at 04:28 AM

    when I set this to disabled.. it still doesn't add the empty fields to the email..

    This is a re-post of a comment on How to Hide Empty Fields on Email Alerts

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    JotForm Support

    Answered by Welvin on February 16, 2014 at 05:28 AM


    What is the form URL? Please let us know so we can check it here. You may also consider deleting the current form notification email: How to Delete Notifications/Autoresponder then re-create it: Setting Up Email Notifications