What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Upgraded my Jot Forms

    Asked by missillinois on February 16, 2014 at 11:31 PM

    I recieved an email that my account was disabled and that my Forms could not be used.

    I updated and upgraded my account and the Forms are still not working... WHAT do I do to fix this?

    upgraded My Forms email Updated my account
  • Profile Image

    Answered by gori-mathew on February 17, 2014 at 01:31 AM

    Hi,

    Thank  you for contacting us.

    Your account has already been upgraded and to the Economy plan and your forms seems fine from our end. This might be the cache issue, please use this guide to clear your form's browser's cache.

    Do let us know if you need further assistance.

    Thanks!